Why Do Customers Need to Pay a Deposit?

At Marcia’s Looks, we are committed to providing every client with an exceptional beauty experience. We require a deposit for certain services to ensure our time is dedicated to you and your appointment is secured correctly. Here’s why this policy is in place and how it benefits you:

1. Secures Your Appointment
Your deposit guarantees that your appointment time is reserved exclusively for you. It allows us to be fully prepared for your visit, ensuring all your needs are met with the highest care and attention.

2. Complimentary Consultation for New Clients
As a first-time customer, you’ll receive a complimentary 30-minute consultation with one of our expert Associates, valued at $100. During this consultation, we’ll take the time to understand your beauty goals and recommend the best services and products tailored to your needs.

3. Reduces No-Shows and Cancellations
Last-minute cancellations and no-shows can disrupt our schedules and affect our stylists’ availability for other clients. Deposits help minimize these disruptions, allowing us to offer our services more efficiently to all clients.

4. Helps Us Maintain Affordable Services
When clients cancel or miss appointments without notice, it results in lost time for our stylists. By securing appointments with deposits, we can avoid these disruptions and maintain a steady flow of services, helping us keep prices fair and competitive.

5. Commitment to Your Beauty Journey
Your appointment is an investment in yourself, and the deposit reflects your commitment to achieving your beauty goals. Whether booking a transformative haircut or a color consultation, your deposit ensures that the team is fully ready to provide the best possible service.

6. Peace of Mind
A deposit provides peace of mind for both you and us. You can feel confident that your time slot is secured, and we can prepare to give you the attention you deserve.

7. 50% Deposit for Major Services
For major services over $300 or those lasting three hours or more, we require a 50% deposit of the starting price. This allows us to allocate sufficient time and resources for these in-depth services, ensuring you receive the full attention and expertise you deserve. If this applies to you, please use the following link to submit the appropriate deposit: Pay My 50% Deposit!

We appreciate your understanding and look forward to welcoming you to Marcia’s Looks. Here, you’ll receive a personalized experience, starting with a complimentary consultation to ensure the best outcome for your visit.