Effective Date: June 4th, 2025

At Marcia’s Looks Salon, your privacy is a priority. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our salon, use our website, or engage with our services. By booking, purchasing, or interacting with us, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of personal information:

• Contact Information: Name, email, phone number, address

• Appointment Information: Services booked, stylist preferences, appointment dates

• Payment Information: Method of payment and billing information (processed securely through third-party providers)

• Hair & Beauty History: Product allergies, service preferences, treatment history

• Marketing Preferences: Your preferences for receiving promotional emails or texts

2. How We Use Your Information

We use your information to:

• Schedule and confirm appointments

• Deliver customized beauty services

• Send appointment reminders and updates

• Process payments securely

• Communicate promotions, events, and service updates (only if you opt-in)

• Improve our services and website experience

3. How We Protect Your Information

Your data is stored securely using trusted systems and platforms. We take reasonable administrative, technical, and physical precautions to protect your personal information against unauthorized access, loss, misuse, or alteration.

4. Third-Party Services

We may use trusted third-party services such as:

• Booking platforms (Marcia’s Looks System)

• Payment processors (Square, PayPal, Affirm, AfterPay)

• Marketing tools (Mailgun, Twilio)

These providers have their own privacy policies, and we encourage you to review them.

5. Your Rights & Choices

• You may update your personal information at any time by contacting us.

• You may opt out of promotional emails or text messages by following the unsubscribe instructions provided.

• You may request to have your personal data deleted from our systems, subject to recordkeeping laws.

6. Children’s Privacy

Marcia’s Looks Salon does not knowingly collect or store information from children under the age of 13 without verified parental consent.

7. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date. Continued use of our services after such changes indicates your acceptance of the new policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Marcia’s Looks Salon
📞 Call: (407) 250-4550
📲 Text: (321) 588-1975
📧 Email: help@marciaslooks.com
📍 Visit Us: 925 West Central Boulevard, Orlando, FL 32805

Hours of Operation:
• Tuesday, Thursday & Friday: 9:00 AM – 7:00 PM
• Wednesday: 11:00 AM – 9:00 PM
• Saturday: 10:00 AM – 5:00 PM
• Sunday & Monday: Reserved exclusively for Workshops